Case Study · Natural Nutrients

From a dormant ad account to +156% new customers in a year

Natural Nutrients is a UK supplements brand featured on Dragons' Den. When we started in September 2025, their Meta ads account had been sitting untouched for months. Here's what we changed in the first 88 days, what has happened since, and what it did to their numbers.

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+156%

New customers, year one vs the year before

+43%

Revenue (net sales)

+53%

Orders

1,430

New customers in year one, up from 558

Shopify data. October 2025 to September 2026, compared with October 2024 to September 2025.

A few of the 100+ ads we tested

Natural Nutrients static ad
Natural Nutrients UGC ad
Natural Nutrients ad creative

What we actually did

1

The starting point

No creative testing, no structure, a handful of old ads left running on autopilot. The account had been dormant for months and there was nothing to learn from.

2

Building a creative engine

One campaign, structured ad sets, and a constant pipeline of new creative built around their hero product. UGC, statics and video ads, all testing different hooks and angles so Meta could actually find what worked.

3

100+ creatives in 88 days

Every test fed the next one. Winning hooks got scaled, weak ones got cut, and the account moved from guesswork to a real testing rhythm.

4

The first result

New customers went from 74 in February to 124 in April, with the biggest single jump, +38%, from February to March.

5

Then we kept going

The same rhythm every month: new creative in, winners scaled, losers cut, with email working alongside the ads. New customers went from 72 in September 2025 to 233 in September 2026.

New customers, month by month

From the month we started to twelve months later. Shopify data. Swipe the chart to see every month.

Email alongside the ads

Meta brings them in. Email brings them back.

I run Natural Nutrients' email in Klaviyo as well, so the new customers the ads bring in get followed up and come back to buy again.

+75%

Revenue from email, year on year

16% → 20%

Share of all revenue that comes from email

54 → 212

Active subscriptions, October 2025 to now

Klaviyo-attributed revenue, October 2025 to September 2026 compared with the year before. Active subscriptions from Seal Subscriptions.

Two recent emails

Scroll inside each one to read the whole email.

Natural Nutrients whey protein email
Natural Nutrients protein email

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“

Working with Sam and Echo Social over the last nine months has been one of the best decisions we've made for Natural Nutrients. The results speak for themselves: we've seen consistent month-on-month growth, and I can confidently say that growth is directly linked to the marketing activity Sam has implemented. If you're looking for someone who will not only market your business but truly understand it, invest in it and become part of its journey, I would have absolutely no hesitation in recommending Sam and Echo Social.

Craig, Founder of Natural Nutrients

Craig

Founder, Natural Nutrients

Who this is for

Ecom brands spending £1k+ a month on Meta

  • ✓You sell your own products online
  • ✓Your ads have stalled, or the same few winners have run for months
  • ✓You want new creative tested every month, not a monthly report
What happens on the call

30 minutes, no hard sell

  1. 1We look at your ad account together
  2. 2I show you where the waste is and what I'd change first
  3. 3You decide. Keep the plan either way

No 12-month contracts. Monthly rolling after the first three months.

Want this for your brand?

Let's map out your account on a free call

A short, no-pitch call where we look at your Meta ads account together and show you exactly where your next bit of growth is hiding, the same way we did for Natural Nutrients.

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No charge. No obligation. Just a real look at your account.

or

Not ready to talk yet? Drop your details and I'll send a short breakdown video on your account instead.

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